Delivery & Returns Policy

Returns

Personalised items or custom embroideries cannot be returned or refunded under any circumstances.

We do not accept exchanges

Unwanted non personalised items can be returned, but would need to be in original packaging with the labels still attached

If the item is faulty we will need to be notified within 48 hours of the item(s) being received.

Faulty items cannot be returned after 30 days of the item being received.

Unwanted items cannot be returned within 30 days of the item(s) being received.

Delivery

We aim to deliver personalised products within 7-10 working days of confirmation of Logo/Image

Delivery costs £5.95 for orders under the value of £99.00. Any order over £99.00 qualifies for free delivery